Category: Transformation

  • Sequencing

    Sequencing

    This is the third post in a series of lessons from the Shared Services Strategy for Government. For those new to this series, the Shared Services Strategy seeks to bring together all 18 UK government Departments and about 200 Arms-Length Bodies into five clusters, sharing services based around five ERP…

  • Getting Agreement

    Getting Agreement

    Getting all the various stakeholders to agree to the new Shared Services Strategy for Government was a challenge. Logically, it made sense: having five shared systems should cost less than hundreds of stand-alone systems. But not everyone was convinced. Some stakeholders were concerned about their roles: the people who currently…

  • Building Communities

    Building Communities

    One of the lessons from the Shared Services Strategy for Government was the importance of building communities. Any project is delivered by people. A programme even more so, and with five programmes that each span multiple organisations, the importance of bringing people together can’t be stressed enough. The first community…

  • Learning from the Shared Services Strategy for Government

    Learning from the Shared Services Strategy for Government

    I gave a presentation at the UK Oracle User Group based on my five years at the heart of this initiative. There’s too much to cover in a single blog post, so I am going to spread this out as a series. This first post will introduce the Shared Services…

  • Minimising Business Impact

    Minimising Business Impact

    My heart sinks when I hear of an ERP implementation aiming to minimise any impact on the business. It sounds like that would be a good thing, but implementing an ERP in an organisation can be a once in a generation event. It should be a transformational programme, not something…