Category: Change Management
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Role Profile: Subject Matter Expert
What skills and experience does a Subject Matter Expert need to be effective in an ERP implementation programme? Obviously they need to be experts in their subject matter, whether that’s Finance, HR, procurement, payroll or whatever. But beyond that, what else? The ERP Academy defines industry standard definitions for a…
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Subject Matter Experts
The subject matter experts (SMEs) are the programme manager’s most valuable players in the client side of an ERP implementation. They bridge the gap between the HR and Finance teams and the programme, representing the needs of the business and communicating back the needs of the programme. These people play…
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Sequencing
This is the third post in a series of lessons from the Shared Services Strategy for Government. For those new to this series, the Shared Services Strategy seeks to bring together all 18 UK government Departments and about 200 Arms-Length Bodies into five clusters, sharing services based around five ERP…
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Building Communities
One of the lessons from the Shared Services Strategy for Government was the importance of building communities. Any project is delivered by people. A programme even more so, and with five programmes that each span multiple organisations, the importance of bringing people together can’t be stressed enough. The first community…
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